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Jacob Houk
Client Executive
The best way that I can be an advocate for my clients is to understand their business from every angle – know the challenges and issues they face on a daily basis, be aware of how their industry is growing and changing and understand how all of these factors combine to affect their company and coverage needs.
At my first meeting with a new client, we rarely talk about insurance. Instead, we talk in depth about their business, customers, marketplace, goals and where they want their company to be in three to five years. I’m not just another vendor. I’m a strategic partner, and as such, it’s my job to learn all that I can. This ensures I’m able to find the best solution for each client’s individual needs.
For the longest time in Indiana, there was only one game in town for K-12 schools to get property and casualty coverage. The schools needed another option, one that would provide the additional flexibility and coverage they needed for risk management and loss control. Partnering with school superintendents and business managers, my team was able to offer the schools a viable alternative.
In this business, there is no “one size fits all.” For each client, there are nuances that can affect their coverage. It’s important to approach each client with no assumptions and an open mind. By listening and serving as a long-term partner, I can provide them with comprehensive, customized solutions that address their individual needs.
5 Years in the Industry
Specialties: Property and Casualty, Education
Jacob.Houk@hylant.com
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